General Document
Sollega Warranty
Sollega's limited 25-year warranty covering the FastRack 510-6dg (FR510-6dg) PV module mounting system against defects in material and workmanship from the date of shipment, including the conditions, exclusions, and claim process.
Overview
SOLLEGA Inc. is dedicated to providing excellent customer support and service and will continually evolve our warranty to enhance our dealers' and customers' experiences with SOLLEGA. The following policies and procedures are subject to change as our process evolves.
What's covered
SOLLEGA Inc. warrants that its FastRack 510-6dg (FR510-6dg) Photovoltaic (PV) Module Mounting Systems, when sold and delivered pursuant to a SOLLEGA Sales Order, will be new, will conform to the specifications in the applicable SOLLEGA Sales Order, and will be free from defects in material and/or workmanship for a period of Twenty Five (25) years from the date of shipment. Except for the foregoing limited warranties, SOLLEGA makes no other warranties express or implied for its SOLLEGA FastRack.
| Product | FastRack 510-6dg (FR510-6dg) PV Module Mounting System |
|---|---|
| Coverage | Defects in material and/or workmanship |
| Coverage period | 25 years from date of shipment |
| Eligibility | Original FR510-6dg owner only; original installation only |
| Remedy | Repair or replacement at SOLLEGA's option and cost |
| Maximum liability | Original purchase price of the system |
Who is covered
This Warranty is granted to the original SOLLEGA FR510-6dg owner only and is only applicable to the original installation of the SOLLEGA FR510-6dg.
What's not covered
This Warranty does not apply to damage incurred during shipment and does not apply to damage that is the result of improper handling. This Warranty will be void if during the warranty period the SOLLEGA FR510-6dg has been improperly or incorrectly installed, used, or maintained, or has been operated under abnormal conditions or contrary to applicable specifications. This Warranty does not apply to damage to the SOLLEGA FR510-6dg that is the result of weather conditions that exceed local building code limits that were applicable at the time that the SOLLEGA FR510-6dg was originally installed.
This warranty does not cover failures resulting from any of the following causes or any other cause beyond the control of SOLLEGA Inc.:
- Freeze damage, fire, flood, lightning
- Hurricane, microbursts, tornado, hailstorm, windstorm
- Earthquake or other acts of god
- Vandalism and explosions
- Exposure to harmful materials or fluids
- Unauthorized alterations or repairs
Disclaimer of other warranties
It is recognized and agreed that the foregoing limited warranties are in lieu of all other warranties, whether express or implied, and that SOLLEGA Inc. does not make any warranty of merchantability or any warranty of fitness for a particular purpose.
Remedy and how to make a claim
In the event the SOLLEGA Inc. FR510-6dg fails to satisfy the foregoing limited warranties, then SOLLEGA will repair or replace, at its option and cost, the defective product. The foregoing remedy shall be in lieu of all others that the SOLLEGA Purchaser may have, and the Purchaser waives all other remedies.
To obtain warranty service, the Purchaser should contact SOLLEGA Inc. by email, and SOLLEGA will establish a claim file and initiate action to repair or replace the defective product. SOLLEGA will work with the Purchaser to determine the extent of the problem and may elect to perform a site inspection.
SOLLEGA Inc. will not assume expense or liability for correction of a defective SOLLEGA FR510-6dg by the Purchaser or by third parties without SOLLEGA's prior written authorization. In the event of the authorized correction of a defective SOLLEGA FR510-6dg, the warranty period will be extended by the length of time during which the defective equipment was in the process of being repaired or replaced.
Field modifications
Unauthorized field modification to SOLLEGA's final layout will affect warranty coverage. If any changes are made that significantly affect the structural integrity of the system, the customer must provide written drawings for SOLLEGA's review, comment, and approval prior to attempting any field modifications. Modifications may include but are not limited to changes in the location of FR510-6dgs, modules, windscreens, roof anchors, roof pavers, ballast trays, or any other racking system components.
Limitation of liability
SOLLEGA Inc.'s total liability hereunder for the repair or replacement of a SOLLEGA FR510-6dg, or any defective components thereof, shall not exceed the original purchase price of the system. In no event will SOLLEGA Inc. be liable for or responsible to the Purchaser, or to any other party, for any consequential, incidental, or special loss, cost, damage, or expense arising from the curtailment or interruption of photovoltaic (PV) system operation or from the curtailment or interruption of any operations, processes, or equipment connected to the PV system.
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